Privacy Policy

M2 Media & Marketing LLC
(Disclosed as MII Media & Marketing, including affiliated entities M2.ai and The Marketing Co.)

Last Updated: 09/01/2025

1. Introduction

M2 Media & Marketing LLC (“M2,” “MII,” “M2.ai,” “The Marketing Co.,” “we,” “our,” or “us”) values the trust you place in us. This Privacy Policy explains how we collect, use, share, and protect your personal information across our websites, platforms, and services.

This Policy applies to:

Visitors of our websites (www.m-2.media, www.m2.ai, www.themarketing.co).
Clients engaging in services through M2 Media & Marketing / MII Media & Marketing.
Users of our AI-powered platform, M2.ai.
Customers purchasing services or subscriptions through The Marketing Co..

By accessing our sites or services, you agree to this Privacy Policy. If you do not agree, please discontinue use immediately.

2. Information We Collect

We collect information in three main categories:

A. Information You Provide Directly

Account & Contact Information: Names, emails, phone numbers, job titles, and company details when filling out forms or signing contracts.
Billing & Payment Information: Credit card details, bank information, and billing addresses (processed via secure third-party providers such as Stripe or PayPal).
Content & Campaign Data: Logos, creative assets, brand guidelines, and marketing materials shared with us.
Client Communications: Emails, messages, and feedback shared during servicing.

B. Information Collected Automatically

Cookies & Tracking: Session data, browsing behavior, and device information when you visit our websites.
Analytics: Performance metrics collected via Google Analytics, Meta Pixel, LinkedIn Insights, or similar tools.
AI Usage Data: Prompts, inputs, and usage logs generated within M2.ai for quality assurance and performance optimization.

C. Information from Third-Party Sources

Publicly available business information (such as websites, social profiles).
Data received through integrations (Zapier, Google, Meta Ads, Constant Contact, Shopify, etc.) when you authorize them.

3. How We Use Your Information

We process collected data for the following purposes:

Service Delivery: To fulfill marketing campaigns, ad management, and consulting agreements.
Campaign Reporting: To generate analytics reports, growth dashboards, and performance insights.
Communications: To send service updates, proposals, invoices, and educational content.
AI Personalization: To train M2.ai to generate more accurate, relevant marketing outputs based on client industries and preferences.
Compliance & Security: To detect fraud, enforce our Terms of Service, and comply with applicable laws.
Business Development: To improve services, expand features, and test new software solutions.

4. Data Security Practices

We employ commercially reasonable measures to protect your information:

Encryption: Sensitive data (e.g., payment details) is encrypted during transmission.
Restricted Access: Only authorized employees and contractors with a business need may access sensitive information.
Secure Storage: Client content and campaign assets are stored in cloud systems with enterprise-level security.
Retention: We retain data only as long as necessary to provide services, comply with obligations, or improve our offerings.

5. Sharing of Information

We may share your information in the following ways:

With Contractors & Team Members: To complete work (e.g., subcontractors producing content).
With Third-Party Tools: Integration partners such as Zapier, Google Ads, Meta, LinkedIn, SEMrush, Constant Contact, and Stripe for campaign execution, analytics, and billing.
With Affiliates: Data may be shared within M2 Media & Marketing LLC, M2.ai, and The Marketing Co. where relevant.
As Required by Law: When legally compelled by subpoena, court order, or government authority.
During Business Transfers: In the event of merger, acquisition, or sale of assets.

We do not sell personal information to unrelated third parties.

6. Client & Partner Rights

We respect your rights regarding personal information:

Access & Export: You may request a copy of your personal data.
Correction: You may request updates to inaccurate or incomplete data.
Deletion: You may request that we delete your personal data, subject to legal and contractual obligations.
Unsubscribe: You may opt out of marketing emails by clicking “unsubscribe” in our communications.
Restriction of Processing: You may request we limit how we use your information.

To exercise these rights, contact us at: privacy@m-2.media.

7. AI Transparency (M2.ai)

We believe in responsible AI use. To that end:

Human Review Required: M2.ai outputs should be reviewed by humans before being used in campaigns.
Data Handling: Inputs and prompts entered into M2.ai may be stored to improve functionality but are never sold to third parties.
Ownership: AI-generated outputs are licensed jointly to the Client and M2 (see Content Ownership Policy).
Limitations: AI outputs are not guaranteed to be error-free, original, or compliant with all industry-specific regulations.
Prohibited Use: Clients may not use M2.ai to generate harmful, defamatory, or discriminatory content.

8. International Data Processing

If you access our services from outside the United States, you agree that your data may be transferred to and processed in the United States where privacy laws may differ.

9. Children’s Privacy

Our services are not directed toward children under 13. We do not knowingly collect personal data from minors. If we discover such information has been provided, we will delete it promptly.

10. Updates to this Policy

M2 may update this Privacy Policy from time to time. Updates will be posted on our websites, with the “Last Updated” date revised. Continued use of services after changes indicates acceptance.

11. Contact Information

For questions or requests regarding this Privacy Policy, contact:

M2 Media & Marketing LLC
Disclosed as MII Media & Marketing
Also operating M2.ai and The Marketing Co.

(702)-703-6858
Office@M-2.Media